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Terms and Conditions

GENERAL TERMS AND CONDITIONS FOR USE OF THE ROANOKE INTERNATIONAL BROKERS LIMITED WEBSITE

GENERAL TERMS AND CONDITIONS
The http://www.roanokebrokers.com/ website (the “Website”) is provided for your information by Roanoke International Brokers Limited (“RIBL”) of St Helens 1 Undershaft, London, EC3A 8EE. These are the general terms and conditions that govern your use of the Website.

Please read these terms and conditions carefully.

If you continue to use the Website you are agreeing to comply with and be bound by the following terms and conditions of use which may be enforced against you by RIBL. The term ‘you’ refers to the user or viewer of the Website.

These terms and conditions may change or be updated from time to time. It remains your responsibility to access and check these terms and conditions whenever you access the Website. The latest version of these terms and conditions will govern any future usage by you of the Website.

YOUR RESPONSIBILITIES
You are wholly responsible for the use of the Website by any person using your terminal or point of access and are responsible for ensuring that any such person also fully complies with these terms and conditions.

USE OF THE WEBSITE
You agree to use the Website in a manner consistent with any and all applicable laws and regulations in the country in which you access the Website. The Website is not intended for viewers in any other jurisdiction or country where local laws and/or restrictions prohibit any of the activities transacted by the Website.

YOUR PERSONAL INFORMATION
Usage of your personal information is governed by our Privacy Policy, which forms part of these terms and conditions.

APPLICABLE LAW
You agree that RIBL may sub-contract the performance of any of its obligations or may assign these terms and conditions or any of its rights or obligations without giving you notice. These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts.

CONTRACTS (RIGHTS OF THIRD PARTIES ACT) 1999
Other than companies within the Munich Re Group of Companies, a person who is not a party to these terms and conditions has no right (including without limitation under the Contracts (Rights of Third Parties) Act 1999) to enforce or rely on any term of these terms and conditions.

STATUTORY INFORMATION
RIBL is a member of the Munich Re Group of Companies. RIBL is registered in England & Wales under Company Number 02984338 with its Registered Office at St Helens 1 Undershaft, London, EC3A 8EE.

REGULATORY INFORMATION
RIBL is authorised and regulated by the United Kingdom Financial Conduct Authority under Firms Registration Number (“FRN”) 545960. You can check this on the Financial Conduct Authority’s Register by visiting their website www.fca.gov.uk/register or by contacting the Financial Conduct Authority on +44 (0) 845 606 9966.

LICENSING INFORMATION
This Website contains general information on RIBL and its products and services and the Website and its contents are not intended to constitute investment or other advice (nor any solicitation to participate in investment or other business) in any country in the world. Certain products and services described on the Website are not available to all users due to insurance regulatory restrictions.

CONTACT
Any problems or questions relating to the Website should be sent to info@roanokebrokers.com

PRIVACY STATEMENT

Safeguarding your rights

Roanoke International Brokers is the managing agent of the Munich Re Syndicate at Lloyd’s Syndicate 457, whose registered office is at St Helen’s, 1 Undershaft, London, EC3A 8EE registered in England and Wales under number 02984338.

The privacy of our users and customers is important to us and we take care to safeguard it.

For Insurance Customers
Personal Data provided in connection with insurance will be used and processed in line with the Information Notice. A copy of this is available here or one can be requested from Roanoke International Brokers Limited at any time.

For Job Applicants
Personal Data provided in connection with applying for a job will be used and processed in line with the Information Notice. A copy of this is available here or one can be requested from Roanoke International Brokers Limited at any time.
RIBL Applicant Information Notice

For Users of this website
We may use the IP address information to monitor and analyse how our site is being used. Individuals are not identified and we do not use cookies for research. We will not disclose without your consent any personal information we collect about you when you visit our website to a third party outside the Munich Re Specialty Group.

Third Party websites
Third party websites i.e. websites that are the responsibility of other organisations, are not covered by this policy.

Cookies
See our policy on Cookies.

Changes to this privacy policy
If we make changes to our Privacy Policy that affects how we handle your data, we will let you know and also publish any changes on this webpage. You can check our Privacy Policy by visiting this page at any time.

Contact
If you have queries concerning your personal information or any questions on our use of the information, please contact our Data Protection Officer, details in Information Notice.

HOW DO WE USE THE INFORMATION WE COLLECT?
If you submit any personal information to us through the contacts given on the Website, we will only use this information without your prior consent to respond to your request, comments etc. We will also use your personal information for any subsequent communications that take place between us in this regard.

HOW DO WE PROTECT YOUR INFORMATION?
As required by the Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you have given to us, to prevent unauthorised access or loss of such information. While we cannot ensure or guarantee that loss, misuse or alteration of information will not occur, we use our best efforts to prevent this.

WITH WHOM IS THE INFORMATION SHARED?
The information may be disclosed to certain insurance related bodies for the prevention and detection of fraud and other crimes.

We may disclose aggregate statistics about our site visitors, customers and sales in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will include no personal identifying information. We may disclose personal information if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of ourselves, subscribing Insurers, the site or its visitors.

USE OF COOKIES
We do not use cookies to collect additional information about you from the Website.

OTHER WEB SITES
The Website contains links to other third party websites and you may have linked to the Website from another website. We are not responsible for the privacy policies or the content of such websites. You should check the terms and policies applicable to each such website. Other websites operated by or on behalf of other members of the Munich Re Group of Companies may also contain a privacy policy that is different from this privacy policy. This privacy policy relates to the Website only.

YOUR ACCEPTANCE OF THESE TERMS
By using the Website you shall consent to the collection and use of this information by RIBL and to this privacy policy. If we change our privacy policy in any way, we will post any changes on this page.

ACCESS TO YOUR INFORMATION
You have a legal right to a copy of all the personal information about you held by us. You also have a right to correct any errors in that information.

CONTACT DETAILS
Please e-mail any questions, concerns or comments you have about these policies to info@roanokebrokers.com or write to us at:

Roanoke International Brokers Limited
St Helens 1 Undershaft
London
EC3A 8EE